Find Answers to Your Travel Questions

Browse the tour packages, open the one you want and send us an enquiry from that page, or use the contact form. We reply with availability and a confirmed quote before anything is paid.

Payment terms are set per package rather than site-wide, because each itinerary carries its own booking advance and balance schedule. Every package page lists its own payment terms in full, exactly as they were quoted to us.

That too is stated on the package page. Where a package specifies a deadline before departure, it is written into the payment terms section of that package.

Not always, and the site never assumes it. Each package shows the unit it was actually quoted in — per person, per family, or for a stated number of adults — next to the price, so a party quote is never shown as if it were a per-person rate.

Add the accepted payment methods here. Sample answer — replace before launch.

Every package page has a day-by-day timeline showing what happens on each day of the trip, together with the tour route and duration.

Where the accommodation was specified to us, the package page lists it — including hotel names and meal plans. Nothing is substituted or generalised.

Each package lists its inclusions and exclusions separately, taken from the package documentation rather than a standard template, so they reflect that specific itinerary.

Cancellation terms differ between packages, so each package page carries its own cancellation policy as supplied. Please read the policy on the package you are booking — it is the one that applies.

Contact us through the contact page with your booking details. We will confirm what the cancellation terms for your package mean in your case before anything is processed.

Add your rescheduling terms here. Sample answer — replace before launch.

Add your refund processing time here. Sample answer — replace before launch.

Some regions we operate in require permits. Where a package needs one, the requirement is written into that package’s important notes.

Yes. Aaltacus Vacations is a destination management company registered under Himachal Pradesh Tourism, registration number DTO-MND-11-156/2019-601.

Add your on-trip support contact and hours here. Sample answer — replace before launch.